Datacraft Joins Riverbed Authorized Support Partner Program
Datacraft to Resell and Provide Support for Riverbed Award-Winning WAN Optimization Solutions

Singapore, 19 July 2010 - Datacraft, Asia's leading independent IT services and solutions provider, announced today that it has joined the Riverbed® Authorized Support Partner (RASP) program. As a member of the program, Datacraft will leverage its support organizations to deliver a suite of Datacraft branded support offerings to its enterprise clients. The RASP program allows Datacraft to build closer relationships with clients and provide high-value services and support that its clients can leverage to get the full benefit of their Riverbed WAN optimization deployments.

Riverbed WAN optimization solutions enable organizations of all sizes to overcome a wide range of IT infrastructure performance bottlenecks, including poor application performance, slow database backups and insufficient bandwidth at remote sites. By speeding applications between data centers, remote offices and mobile workers, in some cases by up to 100 times, Riverbed Steelhead® appliances eliminate the performance barrier for those looking to adopt a cloud-oriented IT delivery model.

To enable its reseller partners to act as an extension of the Riverbed support organization, Riverbed introduced RASP, a specialization program that allows eligible partners to provide Level 1 and Level 2 support services to their clients. The RASP program is only available to partners that demonstrate a successful track record selling Riverbed solutions and are able and willing to provide a high standard of 24x7 Level 1 and Level 2 operational support services.

Datacraft is proud to be the first global systems integrator in the Asia Pacific and Japan region to achieve this prestigious partnership status. This status attests to our well-established Global Service Centre support infrastructure, strong local coverage and support capabilities, affirming our commitment to provide consistent, quality services to our clients, said Andy Cocks, Director for Solutions Development Group and Strategic Alliances, Datacraft Asia.

The partner network program is structured so that everyone wins—our partners, customers and Riverbed. Through the RASP specialization program, not only do our partners benefit from being able to increase their bottom line, but our customers are working with the industry's most qualified Riverbed partners to support their IT infrastructure, said Scott Downie, vice president of worldwide support at Riverbed. As we scale our support organization to include services from our valued partners, it allows Riverbed to focus on our core competencies - providing enterprises with award winning WAN optimization solutions that enable them to accomplish strategic IT initiatives including IT consolidation, cloud computing and virtualization.